Based in Perth, Strategic IT support and consulting for the SMB, AI, systems modernisation, automation & secure cloud
Contact For IT Consulting
+61 0458 869 236

You’re here because you’ve got a business that’s itching for more – more growth, more success, more everything. And you’re eyeing Black Scrum Consulting like we might have the secret sauce. Spoiler alert: We do. But it’s not what you’re used to. No sugar-coated advice here.

We’re all about diving deep into what makes your business tick and finding the best ways to help you grow and thrive.

Here’s a quick look at how we usually roll:

  1. The Drill Down: First off, we strip everything back. Your business? We’re getting into it, finding what makes it tick, and what’s holding it back. Every company’s got its own beast to wrestle, and we’re not shy about getting our hands dirty.
  2. Custom Fit or Bust: Throw out that cookie-cutter crap. Your business is unique, so why would a one-size-fits-all strategy do anything for you? It won’t. We listen, learn, and then launch a plan that’s as unique as you are, targeting exactly what you need, when you need it.
  3. All In: Once we’ve got the plan, we’re not just watching from the sidelines. We’re in the ring with you, making sure those strategies aren’t just talk. We’re about real action, real results, and real growth.

Bigger outfit? More complex needs? No sweat. Our approach bends and twists to fit the giants just as well as it does the up-and-comers. We’re here to get your business moving, no matter its size.

Got questions? Wondering how this all goes down? Let’s have a real talk. Reach out. Our team isn’t here to sell you a dream. We’re here to work with you to make that dream a hardcore reality.

1. The Initiation and Definition Phase. 1.. First Contact First conversation to find out if there is potentially something we can help you with. 2.. Establishment Meeting A Fifteen Minute conversation to establish you have a problem we can resolve and that you would benefit from our services. If so, a Master Services Agreement (MSA) will be sent through for signing. 3.. Project Concept Workshop Upon signing the MSA, a Workshop will be held with you and your team to define your business problems and what you would like the project to deliver you. 4.. Initiation Stage Boundary Client is billed for Project Concept Workshop and a Letter of engagement is generated by Black Scrum Consulting that covers the commercials for the engagement including Licensing costs for impending work.
2. Design Phase 1.. Sign Engagement Client Signs the Letter of Engagement with Black Scrum Consulting Pty Ltd. This begins the initial design phase. While not all aspects may be designed in this phase, it serves as a baseline to begin building a Minimum Viable product on that can be iterated on, over the build cycle. 2.. Customer Pays Software Licenses All software licenses have a yearly up-front billing. In order to proceed with the engagement the customer is required to pay for the first year’s licensing. In cases where there are no licensing, this can be skipped. 3.. Design Solution Refine the solution scope, design the business processes, ensure that the designed solution meets the business requirements by tracing back requirements. Design elements will be iterative through the project. 4.. Design Stage Boundary Client signs off design and is billed for the design services.
3. Build Phase 1.. Build MVP Prototype An initial build cycle is conducted where we build out what has been designed in the design phase, this gives you a baseline build that we can then iterate over to complete the build with. 2.. Iterate over Build We then adjust the build to meet your needs. You may decide at this point you need more or less features or want certain aspects adjusted. We work with you through this iteration to get a build done to your satisfaction. 3.. Test Solution You test the solution, ensure that it meets your needs and provide feedback to our team so we can adjust the solution to fit your needs. 4.. Build Stage Boundary Client signs off Build as complete.
4. Go Live Phase 1.. Build Phase Billed The final build cost is invoiced to the customer. 2.. Support and SLA Fee Billed The support and SLA fee for your solution is billed to you either monthly or yearly as per the MSA. 3.. Go Live The Customer starts using the system in production. Any defects, issues or enhancements follow the support process. 4.. Yearly Renewals All software and SLA renewals are billed two months in advance to prevent interruption to business.