An IT Partner for Small and Medium Businesses in
Perth (WA) and Queenstown (NZ).

BlackScrum IT Services

Fundamentally, good IT Processes and Systems (Patterns of Business) will vastly improve a business’s productivity. By helping you map out and streamline your business processes and then build them out upon a stable and secure IT platform we ensure you maximise the real returns from your technology investments.

Project Consulting

Delivering technology projects can be a challenging and have many pitfalls that result in over spends and under delivery. This is why we provide Project Management services into our larger clients to help ensure they are delivering value into their business.

We help you get Control over your Business Technology, Projects and Processes.

No more fundamentally broken IT systems

No more Runaway Projects

No more wasted and inconsistent Business Processes

Know where you are, Where you are Going and How you are Going to Get there.

Systems Run Businesses,

People Run Systems.

Systems run on Technology

Businesses that run without consistent business systems (we call these patterns of business) are in a constant state of Chaos, inconsistent business systems means your staff cannot operate efficiently and when that is paired with out of date, inconsistent IT systems you are in constant firefighting mode. Lets change that for the better.

We help you create efficient Project and Business Systems Tailored to YOUR Business.

Spreadsheets will only get you so far, after that, they are a liability. Everyone has their own copy, they are accidentally deleted or have data changed, copies of copies until no-one knows which one is the real copy… Start moving away from this today!

We help you select and then configure for you, the right Project Management and Business Management software that can be best tailored to your business.

Make Decisions on DATA, Not Feelings.

Once your business has Control, has Removed Chaos and has Digitised it’s Processes, we can now help you get Real Decision Support Data from your Project and Business Systems.

This kind of Data can help a business save or make Tens of Thousands in previously unrealised gains.

Once these systems are all in place, we will help you Set and Measure KPI’s that Matter for YOUR business.

Or as we like to Call them, OKR’s

Objectives, Key Results and Actions.

Know where you are right now, what makes the difference, where you are going. And most importantly, WHY!

IT and Project Services Summary

If I was to summarise our Services, simply put, we help businesses run amazing technology, from ERP to Mobile, from mundane to the latest in Artificial Intelligence (AI) Projects.

We can help you develop productive Business and Project Management Practices and build them upon stable, proven technology platforms.

Straight Up IT Support

We will fix your IT problems, support your technology initiatives and invest in your success.

Right Tools

Providing you with the right technology products and services to keep your business operating smooth and efficient.

An IT Partner

We work with you, to help you grow your business efficiently using the right systems and processes for your business.

IT Security

We implement security solutions tailored to your business needs. Reducing risk and TCO for doing business.

Deliver IT Projects

When you need a delivery specialist for complex Programmes and Projects we specialise in delivering IT Projects in both Agile and Waterfall, across all technologies including Artificial Intelligence Projects.

Business Process Redesign

In the SMB Market we often help businesses be more profitable through the redesign of their business and project processes, increasing efficiency and delivering on the business strategy.

Business Management Software

After redesigning your business processes, we then help the SMB market implement low-cost SmartSheet (or custom) software that is capable of handling your needs.

Benefits Management

Businesses conduct Projects so that they can get Benefits. We help businesses articulate, track and measure the benefits delivered by the Projects and Programmes they run.

How We Work

1

Business Focused

You are running a business in order to achieve Outcomes, and to realise Benefits. When we work with you, we are focused on delivering you outcomes that fit with your business objectives. Effective IT is business focused.

2

Direct, to the Point.

You don’t have the time or bandwidth to have it wasted by unnecessary fluff. Our advice is direct and to the point. We don’t recommend technology you don’t need and will tell you what really works.

3

Tailored Approach

Every business is different and we tailor our expertise to your goals. Not every business needs a Level 5 Process implementation, some just need help to do business and projects in a repeatable manner.