How We Use OKRs to Align IT With Business

From Objectives to Results — With Technology as the Driver

  • 🎯 Objectives (O) → High-level goals that matter to your business (e.g., “Improve customer satisfaction,” “Grow revenue by 20%”).

  • 🔑 Key Results (KRs) → Measurable targets that prove progress (e.g., “Reduce support response time to under 2 hours”).

  • 🖥️ IT Alignment → We design the IT roadmap that supports these results — automating workflows, securing data, and scaling systems.

This way, IT isn’t random tools — it’s a structured part of achieving your business goals.

The Business Outcomes

What Business-Driven IT Delivers

  • Clarity — Your business knows exactly how IT supports your goals.

  • Efficiency — Systems are streamlined to reduce waste and manual work.

  • Growth — Technology investments fuel expansion, not overhead.

  • Resilience — Security and continuity are built into your strategy, not bolted on later.

Why Blackscrum

Your Strategic IT Partner

  • 20 years of experience blending IT and business strategy.

  • Proven frameworks (OKRs, benefits mapping, automation) applied to SMBs.

  • Boutique approach — you’re not a number, you’re a partner.

  • We turn IT from a cost into a competitive advantage.