Reduce your IT Support costs by 30% and Increase your Manufacturing profits by 10%

BlackScrum works with SMB Manufacturing Business owners and GM’s to help them significantly improve their IT systems, Project Systems, and Manufacturing Systems. Helping build a sustainable business strategy which reduces IT Support costs, removes productivity blockers, increases the margin per unit, and gives businesses more control over their business processes resulting in 30% reductions in IT Support costs and a 10% increase in profits on average, often substantially more..

Send us your details to find out more about how we can help you do this.

BlackScrum is a full-service IT business that focuses on the Manufacturing sector in Australia and New Zealand

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Zero contract lock-in. Exit anytime you like.

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Up to and often exceeding 30% reduction in IT Support Costs by implementing our proven IT systems.

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Opportunity to increase your profitability by at least 10% from improved and focused business and IT systems.

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Most businesses experience a 90% reduction in business interruptions caused by IT issues.

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Client Satisfaction
Our clients just don’t churn which is how we can offer zero lock-in contracts.

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Reduction in business system downtime and interruptions to manufacturing

The unheard of Business Focused Approach that Reduces Expenses and Increases Profitability

Most businesses think of the business providing their IT support as a necessary evil, an expense they would rather do without, and we don’t blame them. So we have turned that on it’s head. BlackScrum is a strategy and advisory business that implements and supports IT Systems that are purpose built to help improve the profitability in manufacturing businesses across Australia and New Zealand.

Business Strategy and Project Systems

What are your Business Objectives?

What are the Key Measures of success (Key Results, KR)?

What Initiatives/Projects are you going to undertake to achieve KR’s?

What business change outcomes support the KR’s?

How will you roll out those change outcomes?

What benefits are you realising along the way?

Standardise and Fix poor IT Systems

Most businesses suffer from the same basic IT System issues.

Old IT equipment and software – it significantly slows productivity and increases support costs.

Basic security, updates and monitoring is neglected resulting in disruptions to business.

Failure to backup resulting in any small loss of data causing significant business disruptions.

Define your Business Processes

Well defined business processes that are followed by staff do three things.

First, they allow you, the business owner to step out of the day to day and focus on being a CEO.

Second, they lead to higher profitability by improving customer experiences and reducing your business TCO.

Third they position the business for a successful, profitable exit, should you desire that for your business.

Find Unmet Needs and Rebuild Pricing

Often in businesses, there are key unmet customer needs that can only be discovered after business processes are clearly understood.

Rebuilding your pricing model in a manner that clearly articulates the cost to produce can uncover significant profitability issues with products that require re-pricing.

At this step, we often find significant profitability gains.

Customised Software and AI Systems.

Once your business processes are sorted out and your pricing models well defined, we can move on to implementing customised software into your business and AI systems where appropriate.

To do this we implement our Australian made manufacturing software package OpsForge and when needed, customise it to your business.

This gives you total, repeatable control.

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This is what is holding your Manufacturing Business back from Maximum Profitability.

Most Small and Medium Manufacturing businesses have the same challenges and this holds them back from acheiving breakthroughs.

Old IT Equipment & Software

We get it, it costs money to replace the gear every 3 years. Spending capital feels wrong but that old IT gear, its costing you thousands in wasted productivity and unnecessary support costs.

Everyone has their own way

Your business has grown quickly, team members have figured things out on their own, they have their own systems and it “works for them” until it doesn’t and it costs you in lost sales and increased expenses.

Lack of True Pricing Information

The amount of businesses we have seen that do not have an accurate cost to manufacture, combined with acceptable product margins to determine which products are profitable is astounding!

Lack of a Strategy with Measurable Results

When was the last time you sat down with your team and went through the company objectives, figured out what Key Results you needed to acheive to meet your objectives and then planned out what initiatives and projects you need to undertake to get there?

Little to no follow through on Defined Strategy

If you are not meeting with your team at least monthly to discuss and refine the business strategy, go through key business measures such as profitability, stock, manufacturing issues, staffing issues and prioritisation of initiatives and projects then you are holding your business back.

Spreadsheets Dominate your Business Operations

There’s nothing quite like a good spreadsheet, we even help our clients set them up, but there is a limit that they always reach and once you reach it, the ability for your business to grow effectively and manage complexity in spreadsheets evaporates costing you $.

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3 Questions that Manufacturing Business Owners and GM’s never ask that is holding their business back:

Most of the time, people are so familiar with their business and stuck in the day to day, they forget to ask questions and just assume everything is great!

Is IT working for us or is it causing my team issues?

Are my systems out of date? when were they last replaced? Am I (and/or my team) putting up with slow systems because that’s how it is?

Step back, take a good hard look at your IT equipment, if it’s covered in dust, frustrating the team and you find yourself regularly calling IT support, then IT is really not working for you, its causing massive productivity loss that has not yet caught up with your balance sheet!

What happens if I disappear for 3 weeks?

By disappear, I mean literally disappear, drop off the face of the earth, zero contact, zero notice given.

Teams that are not prepared by having their business processes mapped out and understood, their documentation and filing organised and common between everyone are not productive teams, they are teams that are one incident away from tanking your business profitability!

Do I have an effective Pricing Strategy?

Pricing strategy starts with good data and ends with data.

What is the cost of raw materials, cost to transport them, cost of labour, cost of the incidentals and the cost of disposal of waste?

What system do you have for planning and tracking this data? Do you use it to then set your product pricing so you know exactly how much margin is in each of your products and WIP’s

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Reach Out to Learn More

Tyrone.Mapp@blackscrum.com.au
+61 0458 869 236

www.blackscrum.com.au

Perth, Western Australia.

Monday: 7 am – 6 pm
Tuesday: 7 am – 6 pm
Wednesday: 7 am – 6 pm
Thursday: 7 am – 6 pm
Friday: 7 am – 6 pm
Saturday: 7 am – 6 pm
Closed on Sundays